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Restaurant Operations Manager

2 months ago


Media, Pennsylvania, United States Turning Point Full time
About the Role

We are seeking a highly skilled and experienced Restaurant General Manager to join our team at Turning Point. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Team Leadership: Recruit, train, and develop a team of restaurant professionals to deliver exceptional customer service and drive sales growth.
  • Business Operations: Oversee daily restaurant operations, including inventory management, labor scheduling, and customer service standards.
  • Customer Experience: Ensure that every customer has a positive experience, from greeting to checkout, and that our restaurant meets the highest standards of quality and cleanliness.
  • Financial Management: Manage restaurant finances, including budgeting, forecasting, and controlling costs to achieve profitability.
  • Marketing and Promotion: Develop and implement marketing strategies to drive sales growth and increase brand awareness.
Requirements
  • Experience: 3+ years of restaurant management experience, preferably in a fast-paced, high-volume environment.
  • Leadership Skills: Proven ability to lead and motivate a team to achieve business objectives.
  • Customer Service: Excellent customer service skills, with a focus on delivering exceptional experiences.
  • Financial Management: Strong financial management skills, including budgeting, forecasting, and cost control.
  • Marketing and Promotion: Ability to develop and implement effective marketing strategies to drive sales growth.
Benefits
  • Competitive Salary: $55,000 - $65,000 per year, based on experience.
  • Bonuses: 13 annual bonus payments.
  • Benefits Package: Health, dental, and vision insurance, retirement plan, and employee perks program.
  • Professional Development: Opportunities for professional growth and development, including training and education programs.