Creative Arts Associate

6 days ago


East Falmouth, Massachusetts, United States Michaels Stores Full time
Job Summary

We are seeking a skilled and friendly Creative Arts Associate to join our team at Michaels Stores. As a key member of our sales floor, you will be responsible for delivering exceptional customer experiences, ensuring a well-merchandised store, and maintaining high standards of quality.

About the Role
  • Creative Arts Associates are responsible for creating an engaging in-store experience for customers, providing expert advice on art supplies, framing, and custom gifts.
  • They work closely with colleagues to maintain a visually appealing store environment, including displays, signage, and visual merchandising.
  • In this role, you will also be responsible for processing transactions accurately, handling customer complaints, and resolving issues promptly.
Key Responsibilities
  1. Provide excellent customer service, responding to customer inquiries, and resolving issues in a professional and courteous manner.
  2. Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  3. Maintain a clean and organized workspace, adhering to company standards and guidelines.
  4. Assist with visual merchandising, including setting up displays, rearranging product layouts, and implementing new promotional materials.
  5. Work collaboratively with colleagues to achieve sales goals, meet productivity expectations, and maintain a positive store environment.
  6. Stay up-to-date with product knowledge, attending training sessions, and participating in product demonstrations.
  7. Perform other duties as assigned by management, including opening/closing procedures, inventory management, and stockroom organization.
Requirements
  • A minimum of 16 years old, with a high school diploma or equivalent required.
  • Prior retail or customer service experience is preferred, but not necessary.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Ability to lift up to 50 pounds, stand for long periods, and move throughout the store.
  • Basic math skills, with accuracy and attention to detail when processing transactions.
  • Familiarity with cash handling procedures, POS systems, and inventory management software is a plus.
Benefits
  • A competitive hourly rate, with opportunities for advancement and career growth.
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Ongoing training and development opportunities, including workshops, webinars, and coaching sessions.
  • A fun and supportive work environment, with regular team-building activities and recognition programs.
Estimated Salary: $12-$15 per hour

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