Healthcare Reception Specialist

4 weeks ago

Wausau, Wisconsin, United States GastroIntestinal Associates, SC Full time
Position Overview

We are in search of a dedicated Healthcare Reception Specialist to enhance our operations at GastroIntestinal Associates, SC. This essential role is crucial in fostering a welcoming environment for both patients and staff. The successful candidate will demonstrate exceptional customer service skills, ensuring a warm reception for patients and visitors, managing check-ins with precision, addressing phone inquiries efficiently, coordinating appointments, and overseeing physician referrals.

Key Responsibilities

  • Warmly greets patients and visitors, providing courteous assistance to physicians, patients, colleagues, and guests.
  • Facilitates the patient check-in process by accurately collecting demographic and insurance details, ensuring all forms are completed and verified for accuracy, and managing patient arrivals in both practice management and electronic medical record systems.
  • Handles co-payments and co-insurance collections, issuing receipts as necessary during the check-in process.
  • Responds promptly to telephone inquiries, records messages for healthcare providers, schedules patient appointments across all locations, and updates schedules as needed.
  • Processes incoming referrals from physician offices, maintaining professional relationships with referring entities, and ensuring timely scheduling of appointments.
  • Monitors and manages portal messages, directing them to the appropriate teams for response.
  • Conducts daily cash drawer reconciliations and secures the cash drawer at the end of each day.
  • Prepares necessary documentation and records for incoming patients at the Endoscopy Center, ensuring all materials are ready for staff use.
  • Completes follow-up tasks post-procedure, coordinating with nursing staff for patient callbacks and tracking cases for necessary follow-up actions.
  • Performs various clerical duties, including preparing procedure packets, maintaining reports, and managing office supplies.
  • Ensures the reception area and waiting room are clean and organized, addressing any maintenance needs as they arise.
  • Actively participates in departmental meetings, contributing ideas to enhance teamwork and operational effectiveness.
  • Regularly checks and maintains first aid supplies and emergency equipment.
  • Upholds the highest standards of patient confidentiality at all times.
  • Undertakes additional responsibilities as assigned, which may include managing outgoing referrals and patient satisfaction surveys.

Qualifications

  • Education
    • High school diploma or equivalent required.
    • Preferred: Advanced training or certification in a healthcare office program.
  • Experience
    • Minimum of one to two years of experience in a medical office reception role or related healthcare field.

Required Skills and Competencies

  • Knowledge
    • Familiarity with medical terminology and healthcare appointment procedures.
  • Skills
    • Exemplary phone etiquette and customer service skills to create a positive impression.
    • Strong interpersonal and communication skills for effective interaction with patients and staff.
    • Proficient in using Electronic Medical Record (EMR) systems, practice management software, and standard office applications.
  • Abilities
    • Ability to maintain confidentiality regarding sensitive health information.
    • Capacity to thrive in a fast-paced, multi-tasking environment while adapting to changing demands.
    • Ability to gather and process information accurately and efficiently.

Job Posted by ApplicantPro

  • Healthcare Reception Specialist

    4 weeks ago

    Wausau, Wisconsin, United States GastroIntestinal Associates, SC Full time

    Position OverviewWe are looking for a dedicated Healthcare Reception Specialist to enhance the patient experience at GastroIntestinal Associates, SC. This vital role is essential in fostering a welcoming environment for both patients and staff. The successful candidate will demonstrate exceptional customer service skills, warmly greeting patients and...

  • Traveling Healthcare Professional

    3 weeks ago

    Wausau, Wisconsin, United States ADN Healthcare Full time

    Job Title: Registered Nurse - Interventional RadiologyJob Summary:ADN Healthcare is seeking a skilled Registered Nurse to join our team as an Interventional Radiology specialist. As a travel nurse, you will have the opportunity to work with a variety of patients and healthcare professionals in a dynamic and fast-paced environment.Responsibilities:Provide...

  • Healthcare Support Specialist

    4 weeks ago

    Wausau, Wisconsin, United States Aspirus Health Full time

    Core Values:At Aspirus Health, we embody Compassion, Accountability, Collaboration, Foresight, and Joy. We are dedicated to demonstrating these values every single day.Position Overview:Aspirus Wausau Hospital is on the lookout for a Healthcare Support Specialist, specifically a Licensed Practical Nurse (LPN) or Certified Medical Assistant (CMA), to enhance...

  • Healthcare Data Entry Specialist

    2 weeks ago

    Wausau, Wisconsin, United States Rose International Full time

    Job SummaryRose International is seeking a highly organized and detail-oriented Healthcare Data Entry Specialist to join our team. As a key member of our UMR COBRA Administration team, you will be responsible for a variety of administrative tasks, including data entry, mail processing, and customer service.Key ResponsibilitiesData Entry: Accurately and...

  • Dialysis Nurse Specialist

    2 weeks ago

    Wausau, Wisconsin, United States IDR Healthcare Full time

    Job Title: Dialysis Nurse SpecialistWe are seeking a skilled Dialysis Nurse Specialist to join our team at IDR Healthcare. As a Dialysis Nurse Specialist, you will be responsible for providing high-quality patient care in a dialysis setting.About the JobSpecialty: DialysisDiscipline: RNShift: 12 hours, daysEmployment Type: TravelAs a Dialysis Nurse...

  • Healthcare Professional Opportunity

    3 weeks ago

    Wausau, Wisconsin, United States TravelNurseSource Full time

    About the PositionAn Oncology Registered Nurse (RN) is a specialist in the healthcare field who administers care and support for patients undergoing cancer treatments. This role is an integral part of the multidisciplinary staff and is responsible for educating patients and families about tests, procedures, and treatments, as well as their side effects.Job...

  • Healthcare Specialist

    3 weeks ago

    Wausau, Wisconsin, United States TravelNurseSource Full time

    About the PositionWe are seeking a qualified Med/Surg RN to join our team at TravelNurseSource. This is a fantastic opportunity to work with a reputable healthcare staffing agency and take your career to the next level.Key ResponsibilitiesProvide high-quality patient care in a Med/Surg settingCollaborate with healthcare professionals to ensure seamless...

  • Traveling Healthcare Professional

    2 weeks ago

    Wausau, Wisconsin, United States Assured Nursing Full time

    Job Title: Traveling Healthcare ProfessionalAssured Nursing is seeking a skilled Dialysis Nurse Specialist for a travel nursing opportunity.Job Summary:We are looking for a highly motivated and experienced Dialysis Care Specialist to join our team as a Traveling Registered Nurse. As a Dialysis Nurse Specialist, you will be responsible for providing...

  • Traveling Healthcare Professional

    3 weeks ago

    Wausau, Wisconsin, United States GetMed Staffing, Inc. Full time

    Job Title: Traveling Healthcare ProfessionalWe are seeking a skilled Oncology Nurse Specialist to join our team as a Traveling Medical Professional for a 13-week assignment in a hospital setting.Job Summary:As a Healthcare Traveler, you will have the opportunity to work in a variety of healthcare settings, including hospitals, clinics, and nursing homes. You...

  • Interventional Radiology Specialist

    4 weeks ago

    Wausau, Wisconsin, United States Host Healthcare Full time

    Host Healthcare is currently seeking a travel Interventional Radiology Specialist for an exciting opportunity. Position: Interventional Radiology Specialist Discipline: Allied Health Professional Shift: 8 hours, days Employment Type: Travel As a leading travel healthcare organization, we are thrilled to present this opening for a Radiology Specialist. At...

  • Healthcare Registration Associate

    4 weeks ago

    Wausau, Wisconsin, United States Bone and Joint Center, S.C. Full time

    Job OverviewAre you considering a transition into the healthcare sector? Your skills in customer service could make a significant impact on patient experiences. If you are passionate about assisting others and enhancing patient satisfaction, we invite you to explore this exciting opportunity with us. Join our dedicated team where your positive attitude will...

  • Diagnostic Imaging Specialist

    2 weeks ago

    Wausau, Wisconsin, United States LRS Healthcare - Imaging Full time

    Diagnostic Imaging Specialist OpportunityLRS Healthcare - Imaging is seeking a skilled Diagnostic Imaging Specialist to join their team in Wausau, Wisconsin.Job SummaryWe are looking for a highly motivated and detail-oriented Diagnostic Imaging Specialist to work in our state-of-the-art imaging facility. As a Diagnostic Imaging Specialist, you will be...

  • Radiologic Imaging Specialist

    4 weeks ago

    Wausau, Wisconsin, United States Host Healthcare Full time

    Position Overview: Host Healthcare is actively seeking a traveling Radiologic Imaging Specialist for an exciting opportunity. This role involves providing exceptional imaging services while traveling to various locations.Specialty: Radiologic Imaging Specialist Shift: 10 hours, daytime Employment Type: TravelHost Healthcare is a highly regarded travel...

  • Travel Nurse RN Specialist

    2 weeks ago

    Wausau, Wisconsin, United States ADN Healthcare Full time

    Job Title: Travel Nurse RN SpecialistJob Summary:ADN Healthcare is seeking a skilled Travel Nurse RN Specialist to join our team for a travel nursing assignment in a dynamic healthcare environment. As a Travel Nurse RN Specialist, you will have the opportunity to work in a variety of settings, including hospitals and healthcare facilities, and provide...

  • Travel Nurse RN Radiology Specialist

    2 weeks ago

    Wausau, Wisconsin, United States Host Healthcare Full time

    Job Title: Travel Nurse RN Radiology SpecialistJob Summary: Host Healthcare is seeking a skilled Travel Nurse RN Radiology Specialist to join our team. As a Travel Nurse RN Radiology Specialist, you will be responsible for providing high-quality patient care in a radiology setting.Responsibilities:Provide patient care in a radiology setting, including...

  • Travel Nurse RN Specialist

    2 weeks ago

    Wausau, Wisconsin, United States ADN Healthcare Full time

    Job Title: Travel Nurse RN SpecialistJob Summary:ADN Healthcare is seeking a skilled Travel Nurse RN Specialist to join our team in a travel nursing position. As a Travel Nurse RN Specialist, you will be responsible for providing high-quality patient care in an interventional radiology setting.Responsibilities:Provide direct patient care in an interventional...

  • Travel Nurse ICU Specialist

    2 weeks ago

    Wausau, Wisconsin, United States ADN Healthcare Full time

    Travel Nurse ICU Specialist OpportunityADN Healthcare is seeking a skilled Travel Nurse ICU Specialist to join our team in Wausau, Wisconsin.Job DetailsSpecialty: ICU - Intensive Care UnitDiscipline: RNDuration: 13 weeksShift: 12 hours, nightsEmployment Type: TravelWe offer a competitive pay package based on 12 hour shifts and 36 hours per week, with a...

  • Healthcare Professional

    3 weeks ago

    Wausau, Wisconsin, United States TotalMed Full time

    About the RoleJob SummaryTotalMed is seeking a skilled Registered Nurse to join our team in a Hospice setting. As a Nurse Care Specialist, you will provide high-quality patient care and support to individuals in need.Key ResponsibilitiesDeliver compassionate and individualized care to patients and their familiesCollaborate with healthcare teams to develop...

  • Traveling CT Imaging Specialist

    4 weeks ago

    Wausau, Wisconsin, United States GQR Healthcare-Allied Full time

    GQR Healthcare-Allied is in search of a traveling CT Imaging Specialist for an exciting opportunity. Position Overview & RequirementsSpecialty: CT Imaging SpecialistDiscipline: Allied Health ProfessionalDuration: 13 weeks36 hours per weekShift: 12-hour night shiftsEmployment Type: TravelQualifications: • Minimum of 3 years of CT experience and 1 year of...

  • Travel Nurse RN

    2 weeks ago

    Wausau, Wisconsin, United States IDR Healthcare Full time

    Job Title: Travel Nurse RN - Telemetry SpecialistJob Summary:IDR Healthcare is seeking a skilled Travel Nurse RN - Telemetry Specialist to join our team. As a Travel Nurse RN - Telemetry Specialist, you will be responsible for providing high-quality patient care in a telemetry setting. If you are a dedicated and compassionate nurse with a passion for...