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Retail Sales Associate

4 weeks ago

King of Prussia, Pennsylvania, United States Brilliant Earth Full time
Job Description

At Brilliant Earth, we're seeking a talented Retail Sales Associate to join our team in King of Prussia, PA. As a Retail Sales Associate, you will be responsible for providing exceptional customer experiences, guiding customers through the sales process, and meeting sales targets in a fast-paced environment.

Key Responsibilities:

  • Utilize sales strategies and product knowledge to guide customers through multiple purchasing decisions.
  • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets.
  • Proactively greet, check-in, and assist customers in the purchasing process.
  • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries.
  • Review customer feedback surveys and online reviews to continuously improve the customer experience and sales performance.

Requirements:

  • A passion for delivering exceptional customer experiences.
  • A drive to exceed sales targets and meet individual revenue goals.
  • Excellent communication and interpersonal skills.
  • Able to work a part-time schedule that includes weekend days.

What We Offer:

  • Competitive compensation and benefits package.
  • Opportunities for growth and development.
  • A dynamic and supportive work environment.

How to Apply:

If you're a motivated and customer-focused individual looking for a challenging and rewarding role, please submit your application.