Delivery Experience Coordinator

1 week ago


Lanham, Maryland, United States Amazon Full time
Your Key Responsibilities

As a Delivery Station Customer Service Associate, you will be responsible for:

  • Communicating with customers directly in-person, via phone, and via email
  • Empathizing with and prioritizing customer needs
  • Upholding company values and respecting every customer
  • Resolving issues and setting appropriate expectations with customers
  • Clearly understanding and responding appropriately to the issues that customers present

In addition to these responsibilities, you will also have the opportunity to develop your skills in areas such as process improvement, customer experience, data analysis, and customer retention.



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