Clinical Operations Director
3 days ago
We are seeking a highly skilled Clinical Operations Director to lead our healthcare services team at To Help Everyone Health & Wellness Centers. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our health clinics, ensuring compliance with regulatory requirements, and driving excellence in patient care.
About the Role
The Clinical Operations Director will provide strategic direction and oversight for clinical programs, including staff supervision, quality improvement initiatives, and regulatory compliance. You will work closely with our CEO and senior management team to develop and implement business plans, grant proposals, and budgeting processes. This role requires strong leadership skills, excellent communication and interpersonal abilities, and a deep understanding of healthcare regulations and standards.
Key Responsibilities
• Provide direct supervision and management of Registration and Financial Services, Information Technology, Care Programs, Patient Health Information, Facilities Maintenance, and Community Education and Outreach Programs
• Develop and oversee emergency management protocols, including medical crises, behavioral incidents, and facility-related issues
• Collaborate with clinical leadership to develop and enhance treatment protocols, ensuring that services remain evidence-based and client-centered
• Monitor program performance metrics and identify areas for improvement, leading quality improvement initiatives to enhance patient outcomes, satisfaction, and overall program efficiency
• Ensure patients/clients are engaged throughout the treatment process, including admission, ongoing care, and discharge planning, addressing and resolving client grievances or complaints in a professional and timely manner
Requirements
• RN preferred, 5 years of Health Administration experience
• 5 years of Non-profit or FQHC environment experience
• Extensive Senior Management experience
• Bachelor's but Master's preferred degree in business, public, nursing, or health care administration, psychology, or social work
• In-depth knowledge of addiction treatment services, clinical operations, and applicable healthcare regulations
• Familiarity with electronic health records (EHR) and data management systems
• Strong financial management and budget oversight experience
• Excellent communication and interpersonal skills, with the ability to engage with clients, families, staff, and external stakeholders
Compensation and Benefits
We offer a competitive salary range of $120,000 - $160,000 per year, depending on experience, plus benefits including health insurance, retirement plan, paid time off, and opportunities for professional development.
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