Program Supervisor Reading Hub

3 weeks ago


Reading, Pennsylvania, United States Crossroads Treatment Centers Full time
Program Supervisor Job Description

Crossroads Treatment Centers is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees. As a leading addiction treatment provider of outpatient medication-assisted treatment (MAT), we treat patients with opioid use disorder (OUD) using medications such as methadone and suboxone/buprenorphine. Our team is dedicated to supporting patients' medical and personal recoveries from substance use disorder.

Responsibilities:
  • Oversee daily program operations and provide assistance where needed, dependent on licensure and ability.
  • Ensure adherence to OBOT Operational Standards and regulatory procedures issued by applicable regulatory authorities.
  • Perform all necessary responsibilities as directed by the immediate supervisor and/or the governance authority.
  • Screen and interview new associates for hire as needed and submit requests for approval, as necessary.
  • Orient all new associates to the program or designate an appropriate supervisor to provide orientation, including completion of new hire policies, review of the associate handbook, and orientation to responsibilities, at minimum.
  • Conduct employee performance reviews, monitor personnel time, and respond to requests for PTO.
  • Maintain program documentation in accordance with DEA regulations, including patient prescriptive records, physician DEA registration, physician current caseload, and approved patient capacity.
  • Coordinate with internal and external persons and agencies to inform, improve, or supplement service provision.
  • Coordinate with the Operations Support Team to address needs within the center.
  • Other duties and responsibilities as assigned by the Operations Support Team and the Governance Authority.
  • Apply procedures and policies outlined in program and regulatory standards to day-to-day program operations.
  • Review, interpret, and reflect on changes to policies or procedures and present information to leadership.
  • Manage program staff and interact positively with patients, visitors, and members of the community.
  • Conduct internal audit processes to analyze program performance in various areas.
  • Function in an administrative capacity to assure necessary information is provided to patients and staff.
Requirements:
  • Preference given to candidates with experience working in an Office Based Opioid Treatment program and with supervisory experience. Individuals should also have experience working with individuals with substance abuse or mental health. The Program Supervisor must meet state-defined minimum licensure, education, and experience requirements.
  • High school diploma or GED required.
Work Schedule:

This position will work 40 hours a week with marketing and outreach efforts. Start and end times may vary some, but the schedule will be coordinated with the Regional Director to confirm any necessary changes. Teammates' start and end times may vary some from patient hours based on what is needed to prepare for and close out the day. Patient hours are subject to change based on Providers' availability and business needs.

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