Customer Experience Associate

3 weeks ago


Northborough, Massachusetts, United States Wegmans Food Markets Full time
About the Role

We are seeking a skilled Customer Experience Associate to join our team at Wegmans Food Markets. In this role, you will be responsible for providing exceptional customer service and ensuring that every shopper leaves with a positive experience.

Job Summary

The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to work in a fast-paced environment. As a Customer Experience Associate, you will be responsible for:

  • Engaging customers in friendly conversation and proactively offering assistance
  • Efficiently scanning items and processing payments while maintaining a clean and organized workspace
  • Managing traffic flow in self-checkout lanes and assisting customers with system troubleshooting
What We Offer

At Wegmans, we believe in taking care of our employees and providing them with opportunities for growth and development. Some of the benefits we offer include:

  1. Paid time off (PTO) to help you balance your personal and work life
  2. Higher premium pay rates for working overtime, on Sundays, or on recognized holidays
  3. Health care benefits that provide a high level of coverage at a low cost to you
  4. A generous scholarship program to help employees meet their educational goals
Salary Information

The estimated salary for this position is $18 per hour, based on industry standards and the location of our stores.



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