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Floor Supervisor

2 months ago

Ontario, California, United States PVH Corp. Full time
Job Title: Floor Supervisor - Calvin Klein

Join PVH Corp., a leading global apparel company, as a Floor Supervisor for our Calvin Klein brand. As a key member of our store management team, you will be responsible for creating an exceptional customer experience, driving sales growth, and upholding brand standards.

Key Responsibilities:
  • Lead the effort to greet and assist every customer, providing real-time coaching to associates.
  • Execute replenishment to ensure sales floor inventory levels align with brand standards, collaborating with management on remerchandising decisions.
  • Encourage and assist associates in maintaining in-depth knowledge of products and promotions to build brand loyalty.
  • Prioritize delivering an exceptional customer experience throughout the store, always placing the customer first.
  • Resolve customer concerns quickly while exceeding expectations.
Commitment to Efficiency:
  • Lead the execution of shipment processing, replenishment, pricing, and visual/marketing directives in alignment with brand standards.
  • Assist in leading merchandising execution, filling in based on sell-through and collaborating with management on new arrival merchandising decisions.
  • Enforce all company tools, policies, and procedures, assisting with loss prevention training and coaching associates to maintain awareness and report concerns.
  • Assist with effective scheduling to support payroll strategies and budgets.
Associate Morale:
  • Motivate and inspire associates to achieve sales goals and uphold brand standards, contributing to the recruiting and onboarding of talent.
  • Demonstrate a sense of pride, commitment, and passion for the brand and our customers, treating customers and store team professionally, courteously, and respectfully.
  • Celebrate and embrace individuality, inclusion, and partnership, building relationships and seeking out feedback for continuous self-development.
  • Embrace innovation, change, and company initiatives, working collaboratively to accomplish brand goals and objectives.

Requirements:

  • Minimum of 2 years of retail experience required.
  • High school graduate/equivalent preferred.
  • Flexible schedule required, including nights, weekends, and overnight shifts; some travel may be requested.
  • Excellent communication and time management skills.
  • Ability to walk, stand, bend, reach, and squat for prolonged periods, and carry up to 20 pounds.

Pay Range: $23.25

PVH Corp. is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status, or any other characteristic protected under federal, state, or local law.