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Copia - Asesor de Atención al Cliente

2 months ago

Newark, Delaware, United States Al-Othman Full time
Descripción del Puesto:
Si está interesado en una nueva trayectoria profesional que ofrezca formación y desarrollo en un campo con alta demanda, esta es una excelente oportunidad.

Acerca de Al-Othman:
Estamos en la búsqueda de individuos excepcionales para unirse a nuestro equipo. El servicio al cliente es un componente vital de nuestro negocio, y estamos comprometidos a ofrecer una experiencia de calidad a nuestros clientes.

Responsabilidades:
Como asesor de atención al cliente, será fundamental en la interacción inicial con nuestros clientes, asegurando que se sientan apoyados y atendidos. Sus responsabilidades incluirán:
1. **Comunicación efectiva:** Interactuar con la gerencia y el equipo de servicio para garantizar que se satisfagan las necesidades del cliente.
2. **Adaptabilidad:** Ajustarse a un entorno dinámico y responder a las prioridades cambiantes de los clientes.
3. **Seguimiento de procesos:** Asegurarse de que se sigan los procedimientos establecidos para ofrecer un servicio de calidad.

¿Quién es el candidato ideal?
Buscamos personas que disfruten trabajar con el público y que tengan un enfoque proactivo para resolver problemas. Si usted:
- Disfruta de la interacción con las personas y tiene habilidades de comunicación sólidas.
- Se siente cómodo trabajando en un entorno colaborativo.
- Tiene paciencia y persistencia para resolver problemas.
- Está familiarizado con la tecnología y las aplicaciones digitales.
- Tiene una mentalidad creativa para abordar desafíos.

Beneficios:
Ofrecemos capacitación remunerada para garantizar que nuestros empleados tengan las habilidades necesarias para crecer en su carrera. Además, proporcionamos:
- Tiempo libre pagado.
- Beneficios competitivos.
- Un entorno de trabajo positivo y de apoyo.

Requisitos:
- Capacidad para levantar al menos 35 lbs.
- Licencia de conducir válida.

Si está interesado en contribuir a un equipo que valora la excelencia en el servicio al cliente, le invitamos a considerar esta oportunidad.