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Bilingual Customer Service Representative

2 months ago

Vail, Arizona, United States Government Employees Insurance Company Full time

Bilingual Customer Service Claims Representative Opportunity

At Government Employees Insurance Company, we're seeking a skilled Bilingual Customer Service Claims Representative to provide exceptional service to our Spanish-speaking policyholders. As a key member of our team, you'll play a vital role in assisting policyholders with the claims process and ensuring they receive the support they need to get back on the road quickly.

Key Responsibilities:

  • Provide bilingual support to Spanish-speaking policyholders via phone, email, or in-person
  • Assist with claims processing, including gathering information, investigating incidents, and resolving issues
  • Collaborate with internal teams to ensure seamless communication and efficient claims resolution
  • Develop and maintain a deep understanding of GEICO's products and services to provide accurate information to policyholders

Requirements:

  • Fluent in English and Spanish
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • High school diploma or equivalent required

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance