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Automation Specialist
1 month ago
We are seeking a highly skilled Automation Specialist to join our team. This is a remote opportunity, and candidates must be based in the United States.
Job Overview:
The Automation Specialist will be responsible for identifying and delivering business solutions for our clients. This role requires a strong understanding of how technology can be effectively applied to meet business needs.
The successful candidate will have a keen business orientation and be able to work with a variety of technologies for a wide range of clients. Responsibilities will vary depending on the client and project, but the Automation Specialist will be expected to quickly learn the client's industry and requirements.
Key Responsibilities:
- Build trusted client relationships through proactive account management and effective project delivery.
- Establish knowledge of client business challenges and priorities to translate into opportunities.
- Maintain regular client communication and satisfaction, ensuring opportunities and challenges are addressed in a timely manner.
- Help deliver presentations to clients and management teams.
- Contribute to project discoveries, kickoff, prepare proposals and statements of work following company standards.
- Translate client's business needs into detailed business requirements documents, use cases and systems interaction diagrams.
- Work with customers to establish approved wireframes and mock-ups for solutions.
- Assist project team to establish high, mid, and micro level plans for project team.
- Help to establish critical path, milestones, delivery dates, and review client deliverables to ensure they meet client acceptance criteria.
- Provide leadership throughout the lifecycles of a project, guiding the understanding the project team has through design and development to ensure project requirements are met.
- Help establish project test strategy, methodologies, test plans as well as assist with test execution.
- Instill team commitment to company delivery methodologies and practices.
Requirements:
- Bachelor's Degree
- Experience with Automation platforms such as Appian, Pega and ServiceNow
- Experience with AI services such as AWS Bedrock or SageMaker
- 3-6 years of professional business analysis experience, with strong relationship management, account management, and support experience.
- Minimum 2 years consulting industry experience working with external clients
- Experience working in an Agile environment
- Understanding of iterative development methodologies
- Strong knowledge and understanding of current technologies and complex enterprise level applications
- Knowledge of current technologies, application software development
- Skilled ability to obtain, understand and respond strategically to client needs.
- Highly detail oriented, well organized, and able to coordinate multiple projects simultaneously.
- Strong analytical, problem solving and conflict resolution skills.
- Energetic, motivated, service-oriented, and be able to multi task.
- Proven track record of delivering on time, on budget, and meeting client commitments.
- Excellent listening, oral, and written communication skills.
- Excellent facilitation, presentation, and reporting skills.
- Strong interpersonal and teamwork skills.
- Flexible to new situations and challenges.
- Flexibility to travel up to 50 percent.
Preferred skills and education:
- Degree in Computer Science or Engineering
- Strong understanding of complex Internet based enterprise level applications
Salary Range:
The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs.
The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials.
It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate.
A reasonable estimate of the current salary range for this position is $57,798 - $109,700.
Please note that the salary range posted reflects the base salary only and does not include benefits or any potential equity or variable bonus programs.
Information regarding the benefits available for this position are in our benefits overview.
WHO WE ARE
Perficient is a leading global digital consultancy.
We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers' expectations, outpace competition, and grow their business.
With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients - the world's largest enterprises and biggest brands succeed.
WHAT WE BELIEVE
At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice.
We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We're committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders... and we're not done yet.
Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.
Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans.
Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.
Disability Accommodations :
Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
If you need assistance or accommodation due to a disability, please contact us.
Disclaimer:
The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification.
Management retains the discretion to add or change the duties of the position at any time.
#LI-Remote # LI-SV1
About Us
Perficient is always looking for the best and brightest talent and we need you We're a quickly growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands.
You'll work with the latest technologies, expand your skills, experience work-life balance, and become a part of our global community of talented, diverse, and knowledgeable colleagues.
