Clinical Support Specialist
1 week ago
**About the Role:**
We are seeking a highly skilled Clinical Support Specialist to join our team at Lifelancer. In this role, you will be responsible for providing exceptional patient care and support services to our patients, physicians, and office staff.
**Key Responsibilities:**
- Schedule patient appointments, including endoscopy procedures, with accuracy and efficiency.
- Coordinate lab or radiology procedures, obtain results, and communicate them to physicians and patients as necessary.
- Provide prescription refills and counsel patients on medical treatment and procedures.
- Manage phone calls, emails, and voicemails in a timely and efficient manner.
- Prepare requests for information from other AGA staff and ensure prompt handling to guarantee payment on patient accounts.
- Maintain confidentiality and adhere to HIPAA compliance standards.
**Requirements:**
To succeed in this role, you must have:
- A High School Diploma or GED and 2-3 years of specialty clinical experience, preferably in gastroenterology.
- Certification or registration as a Medical Assistant is preferred.
- Excellent communication and organizational skills.
- The ability to work under pressure and prioritize tasks effectively.
**Estimated Salary:** $45,000 - $55,000 per annum, depending on location and experience.
**Benefits:** We offer a competitive salary package, comprehensive benefits, and opportunities for career growth and development.
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