Counter Sales Associate

4 weeks ago

Greensboro, North Carolina, United States TransForce Full time
Job Summary:

The Counter Sales Associate will act as a sales representative for the retail store by selling products to businesses and industrial customers. The associate will also fill in as a backup driver when needed.

Key Responsibilities:

Sell industrial, medical, and specialty gases, welding supplies, and related equipment to customers.
Stocking Shelves
Assisting customers through email, telephone, and walk-ins.
Solicit sales from new and existing customers, managing associated paperwork for future reference.
Coordinate cylinder and hardgoods deliveries, maintain showroom displays.
Assist customers with loading/unloading cylinders, provide guidance on equipment use and needed materials.
Foster strong customer relations, addressing inquiries and providing cost/ordering/delivery information.
Monitor and maintain proper hardgoods and cylinder levels to minimize emergencies.
Manage accounts receivable, discussing past-due accounts and collecting payments.
Ensure accurate completion of paperwork, including coding, costing, and pricing.
Maintain a professional appearance, adhere to safety and administrative procedures.
Periodically deliver products to various business, industrial, and medical gas customers.
Act as Backup Driver when necessary.
Operate equipment like forklifts as required.
Support inventory management, housekeeping, displays, and demonstrations.

Requirements:

High school diploma or GED equivalent
1+ years of Customer Service or Sales experience
Must be proficient in Microsoft Office
Prior knowledge of welding is preferred.
Must be at least 21 years old
Must possess a Class A or B CDL with HAZMAT, or ability to get appropriate license and endorsements within 30 days.
Industry experience or related product knowledge as well as experience handling compressed gasses preferred
Computer experience or basic knowledge in computer order entry system.
Capable of routinely lifting 25-75 lbs. and occasionally lifting over 100 lbs. Also required to push and pull liquid containers weighing up to 1000 pounds.
While on deliveries, the employee will regularly stand, walk, and sit. They will use their hands for deliveries, involving handling and feeling items.
Additionally, they will reach, talk, and hear while interacting with customers, and be alert to the smell of leaking gas from cylinders.
Frequent bending, stooping, crouching, reaching, grasping, and repetitive motions are integral.
Occasionally, the employee will engage in activities like climbing, balancing, kneeling, pushing, pulling, and fine motor tasks such as tightening ratchet binders.
This role requires specific visual capabilities including close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Education and Experience:

Must have at least one year of CDL Class A or B driving experience with equipment or graduated from an accredited truck driving school.

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of the Company.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, and to calculate percent.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Work Environment:

While performing the duties of this job, the employee is regularly exposed to outside weather conditions.
Airgas is a drug-free workplace
EOE AA M/F/Vet/Disability
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability
Airgas USA, LLC, an Air Liquide company, is the leading U.S.
supplier of industrial, medical, and specialty gasses, as well as hard goods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals.

Dedicated to improving the performance of its more than 1 million customers, Airgas safely and reliably provides products, services, and expertise through its more than 18,000 associates, over 1,400 locations, robust e-Business platform, and Airgas Total Access tele sales channel.

As an Air Liquide company, a world leader in gasses, technology, and services for Industry and Health, Airgas offers customers an unrivaled global footprint and industry-leading technology and innovations.

Airgas' customer base includes but is not limited to:
manufacturing, health care, construction, energy, hospitality, food service, and many more.

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