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HVAC Service Department Manager
2 weeks ago
Key Responsibilities:
- Lead high-volume service department, including HVAC service technicians and staff
- Evaluate workload and schedule service work to optimize technician utilization
- Hire, lead, and train a team of techs on technical and sales knowledge
- Provide excellent customer service and communicate effectively with customers, office staff, sales department, and field support
- Document all calls/jobs according to company requirements
- Stay up-to-date on current technologies and new products in the field