Solutions Architect

4 days ago

Raleigh, North Carolina, United States Lucid Software Full time
Solutions Engineer

About the Role:

We are seeking a skilled Solutions Engineer to join our team at Lucid Software. As a Solutions Engineer, you will play a critical role in accelerating the growth of our product suite by working closely with our sales team to understand and demo our products to prospects and customers.

Key Responsibilities:

  • Create and deliver custom technical demos of our product suite to prospects and customers
  • Become a respected product expert internally and a source of knowledge for customers
  • Creative and strategic problem-solving to identify and solve inefficiencies in our Solutions Engineering team operations
  • Answer security-related questions and alleviate concerns
  • Engage frequently with our Product and Engineering teams to relay customer challenges and successes

Requirements:

  • 1-2 years of relevant experience in a technical or customer-facing role
  • Peers would describe you as passionate, technical, hard-working, fun to be around, and someone who takes initiative
  • Demonstrate interest in customer success
  • Excellent written & verbal communication skills, including presentation acumen
  • Detail-oriented, organized, and a good team player
  • Bias towards finding solutions vs. shutting down ideas
  • Can relate to Lucid Software's products and culture
  • Can easily thrive working in a fast-paced, start-up-type environment

Preferred Qualifications:

  • Able to work in our Raleigh, NC office occasionally, 1-2 times a week
  • Experience working in a customer-facing role, in sales, or at a SaaS company
  • Experience with coding, Excel formulas, or other technical software tools
  • Familiarity with Cloud Networking Architecture or Information Security is a plus
  • Design savvy and familiar with current UX design trends
  • Experience with SCRUM/Agile methodologies

About Lucid Software:

Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone.

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