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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Customer Service Associate to join our team at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, providing excellent service, and maintaining a clean and organized store environment.
Key Responsibilities:- Provide courteous, friendly, and efficient service to customers, answering questions and resolving issues in a timely manner.
- Register sales on assigned cash register, collect cash and distribute change as requested, and process voids, returns, rain checks, refunds, and exchanges as needed.
- Keep counters and shelves clean and well-merchandised, take inventory, and maintain records.
- Implement Company asset protection procedures to identify and minimize profit loss.
- Ensure compliance with state and local laws regarding regulated products.
- Construct and maintain displays, including promotional, seasonal, super structures, and sale merchandise.
- Assist with separation of food items and product placement as specified by policies/procedures.
- Provide customer service in the photo area, including digital passport photo service, poster print and creative machine, and suggestive sell of promotional photo products.
- Assume web pick-up responsibilities, monitoring orders in Picture Care Plus, filling orders, and delivering orders to customers as they arrive at the store.
- Assist with exterior and interior maintenance by ensuring a clean, neat, and orderly store condition and appearance.
- Must be fluent in reading, writing, and speaking English.
- Requires willingness to work flexible schedule, including evenings and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
As a valued member of our team, you will have the opportunity to work in a dynamic and fast-paced retail environment, develop your skills and knowledge, and grow with our company. We offer a competitive compensation package, including benefits and opportunities for advancement.