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Receptionist Coordinator

2 months ago

Shrewsbury, Massachusetts, United States Benchmark Senior Living Full time

Benchmark Senior Living at Shrewsbury Crossings is in search of a Part-Time Receptionist Coordinator

  • Work Schedule:
    • Weekend Hours: Saturday 2:30pm-7:30pm, Sunday 4:30pm-7:30pm

The Receptionist Coordinator serves as the essential liaison for residents, families, visitors, and team members within the community. This role requires familiarity with daily operations and staff responsibilities, ensuring inquiries are managed effectively. The position also involves assisting with basic administrative tasks as needed.

PRIMARY DUTIES

  • Utilizing emergency and nurse paging systems proficiently
  • Welcoming guests in a timely manner
  • Handling incoming calls with professionalism and directing them appropriately
  • Providing refreshments to guests when necessary
  • Greeting all individuals with warmth and respect
  • Managing appointment schedules for medical and grooming services
  • Assisting residents with various needs, such as arranging transportation or addressing service concerns
  • Maintaining a tidy and organized reception area
  • Reporting any maintenance issues to the appropriate personnel
  • Supporting the Community Sales Team with promotional activities
  • Creating a friendly and inviting atmosphere for visitors
  • Participating in required training sessions as per regulations

REQUIREMENTS

  • High school diploma or equivalent
  • Experience with telephone systems
  • Proficient in computer applications (word processing, email, internet, Excel)
  • Excellent verbal communication abilities

COMPENSATION

We offer competitive compensation and benefits to our team members. If you are interested in this opportunity, please reach out to us.