ServiceNow Incident Management Specialist

3 weeks ago


San Antonio, Texas, United States SysMind Tech Full time

At SysMind Tech, we are seeking a skilled ServiceNow Incident Management Specialist to join our team.

About the Role

We are looking for an experienced professional with 8+ years of experience developing on the ServiceNow Incident Management platform. As a ServiceNow Incident Management Specialist, you will be responsible for configuring and customizing ServiceNow to support major incident management processes, ensuring alignment with the organization's needs.

Key Responsibilities
  • Develop and optimize major incident management workflows within ServiceNow, including incident identification, notification, assignment, and resolution.
  • Design and implement automation solutions within ServiceNow to expedite major incident response and resolution, including automated communications and escalations.
  • Collaborate with cross-functional teams, including IT, operations, and business stakeholders, to streamline major incident response processes and ensure alignment with business goals.
Requirements
  • 8+ years' experience developing on the ServiceNow Incident Management platform.
  • ServiceNow Experience should include scripting, platform configuration, design, and deployment.
What We Offer

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience. In addition to a comprehensive benefits package, you will also have opportunities for professional growth and development in a dynamic and innovative company.



  • San Antonio, Texas, United States Sekon Full time

    About the RoleWe are seeking an Incident Management Coordinator to join our team in San Antonio, TX. In this role, you will be responsible for managing incident queues, providing technical support to end-users, and maintaining a high level of customer satisfaction. Your ability to work collaboratively across teams and at various levels of leadership will be...

  • SysMind Tech

    3 days ago


    San Antonio, Texas, United States SysMind Tech Full time

    Company OverviewSysMind Tech is a leading provider of innovative technology solutions, dedicated to helping businesses optimize their operations and improve customer satisfaction. With a strong focus on IT service management, we strive to deliver exceptional service and support to our clients. As a key member of our team, you will have the opportunity to...


  • San Antonio, Texas, United States Bridgewater Consulting Group, Inc. Full time

    Bridgewater Consulting Group, Inc. is seeking an experienced Senior ServiceNow Administrator to join our team in San Antonio, TX.This is a full-time role that involves consulting at major utility customers across the nation. The ideal candidate should be based in or around the San Antonio area.Job ResponsibilitiesManage the entire lifecycle of the ServiceNow...


  • San Antonio, Texas, United States SysMind Tech Full time

    Job Overview">We are seeking an experienced ServiceNow developer to join our team at SysMind, LLC. As a key member of our IT services group, you will be responsible for designing and implementing custom applications in ServiceNow, integrating them with other programs, and providing solutions for any deficiencies within the applications.">About the Role">This...

  • SysMind Tech

    3 days ago


    San Antonio, Texas, United States SysMind Tech Full time

    Job SummaryWe are seeking an experienced IT Service Management Professional to join our team at SysMind Tech. As a key member of our operations team, you will be responsible for developing and optimizing major incident management workflows within ServiceNow, ensuring seamless incident identification, notification, assignment, and resolution. You will also...


  • San Antonio, Texas, United States Sekon Full time

    Job OverviewSeKON, a premier management and technology consulting firm, is seeking an IT Operations Specialist to join our team in San Antonio, TX. As a key member of our support team, you will be responsible for ensuring the smooth operation of our IT systems. Your primary focus will be on incident management, providing technical assistance and advice to...


  • San Antonio, Texas, United States Cloudious LLC Full time

    About the JobCloudious LLC is seeking a skilled ServiceNow Developer to join our team. The successful candidate will work on-site from day one and be responsible for developing flows with multiple REST integrations, integrating ServiceNow with REST-based web services, and creating catalog developments using variables, UI actions, client scripts, and business...


  • San Antonio, Texas, United States St. Mary's University Full time

    Job OverviewSt. Mary's University seeks a dedicated Cybersecurity Specialist to join our team. This role requires a strong background in incident response, vulnerability management, and risk assessment.About the RoleThis position will be responsible for identifying and mitigating potential security threats, ensuring compliance with industry regulations and...


  • San Antonio, Texas, United States Proximate Technologies Inc. Full time

    Job OverviewWe are seeking an experienced Senior ServiceNow Application Developer to join our team at Proximate Technologies Inc. The successful candidate will have a strong background in designing, developing, and customizing ServiceNow applications.Key ResponsibilitiesApplication Development: Design, develop, and customize ServiceNow applications to meet...


  • San Antonio, Texas, United States Applied Training Solutions LLC Defunct Full time

    Exercise Evaluation Team Member - Emergency ManagementWe are seeking an experienced Exercise Evaluation Team Member - Emergency Management to join our team at Applied Training Solutions, LLC. As a key member of our exercise evaluation team, you will play a crucial role in evaluating the performance of exercise participants and Response Plans for US Army...


  • San Antonio, Texas, United States Sekon Full time

    Senior Technical Support SpecialistWe are seeking a highly skilled Senior Technical Support Specialist to support the Defense Health Agency (DHA) in San Antonio, TX. This role involves providing technical assistance, support, and advice to end users for hardware, software, and systems through hands-on support or remote applications such as phone, email, or...


  • San Antonio, Texas, United States Tri-Starr Talent Full time

    Job DescriptionTri-Starr Talent is a leading provider of recruitment and staffing services, and we are currently seeking a qualified Claims Adjuster to join our team.As a Claims Adjuster, you will play a critical role in ensuring that claims are processed and resolved efficiently and in compliance with regulatory standards. Your responsibilities will include...


  • San Antonio, Texas, United States Shurmed Ems LLC Full time

    About the RoleWe are seeking an experienced EMT to join our team as a Critical Incident Manager. In this role, you will play a vital part in ensuring public safety by coordinating emergency responses and providing critical care to patients.Key Responsibilities:Dispatch emergency vehicles to locations as neededAdvise callers on the best course of action and...


  • San Antonio, Texas, United States Bridgewater Consulting Group, Inc. Full time

    We are looking for an experienced Senior ServiceNow Administrator to join our team in San Antonio, TX.This is a full-time role that involves consulting at major utility customers across the nation.About the JobThe ideal candidate should have a strong background in service management and IT service delivery.They should possess excellent analytical and...


  • San Antonio, Texas, United States CrowdStrike Holdings, Inc. Full time

    CrowdStrike Holdings, Inc. is a global leader in cybersecurity, dedicated to protecting the people, processes, and technologies that drive modern organizations. Our mission is to stop breaches and redefine modern security with the world's most advanced AI-native platform.We're looking for highly motivated, self-driven technical analysts who share our passion...


  • San Antonio, Texas, United States Sekon Full time

    We are seeking a seasoned Digital Communication Infrastructure Manager to join our team in San Antonio, TX. In this role, you will play a critical part in designing, implementing, and maintaining digital communication infrastructure to support the Defense Health Agency (DHA).The estimated salary for this position is $95,000 - $130,000 per year, depending on...


  • San Antonio, Texas, United States Sekon Full time

    About the RoleWe are seeking a skilled Strategic Business Solutions Consultant to join our team at Sekon in San Antonio, TX. As a key member of our support group, you will be responsible for managing incident queues, providing technical assistance and advice to end-users, and ensuring efficient incident resolution and customer satisfaction.Sekon is a leading...


  • San Antonio, Texas, United States Sekon Full time

    About SeKONWith over 25 years of experience, SeKON specializes in providing large-scale health IT programs in support of federal government customers. Our vision is To be the premier management and technology consulting firm providing solutions that improve quality of life and work.We are looking for a highly skilled Business Operations Analyst to join our...


  • San Antonio, Texas, United States Randstad Full time

    Job OverviewWe are seeking a skilled Service Desk Technician to join our team. As a key member of our IT department, you will provide top-notch support to our users, ensuring seamless resolution of technical issues.Key ResponsibilitiesProvide expert-level support for all technology devices, including desktops, laptops, tablets, mobile devices, and...


  • San Antonio, Texas, United States Tekfortune Inc Full time

    Job Overview: Tekfortune Inc is a leading provider of innovative technology solutions, and we are currently seeking a highly skilled Senior ServiceNow Technical Specialist to join our team. As a key member of our team, you will be responsible for designing and implementing ServiceNow solutions that meet the needs of our business.About the Job:The ideal...