Customer Service Supervisor

4 days ago


Mercer Island, Washington, United States Rite Aid Full time

Overview

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Rite Aid is committed to improving Health and Wellness in the community.

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We are seeking a Customer Service Supervisor to join our team.

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About the Role

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This position involves supervising Store Associates with daily operational tasks.

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You will assist customers with shopping needs and transactions, tend to merchandising tasks via plan-o-gram, and perform proper receiving and stocking procedures.

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The ideal candidate will have experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.

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Key Responsibilities:

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  • Supervise and direct Store Associates with daily tasks.

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  • Assist customers with shopping needs and transactions.

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  • Tend to merchandising tasks via plan-o-gram.

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  • Perform proper receiving and stocking procedures.

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  • Count and reconcile cash register drawers.

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  • Prepare deposits and order change from the bank.

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  • Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.

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  • Maintain a safe, clean, and pleasing environment for customers and associates.

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  • Design a monthly schedule and assign work to foster an efficient and effective workflow.

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Requirements:

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  • H.S. Diploma or General Education Degree (GED) required.

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  • At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.

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Benefits:

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We offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities.

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We provide an environment that inspires and motivates you to reach your full potential.

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The typical starting pay range for this position is between $16.28 - $17.75 per hour.



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