Enterprise Support Services Engineer
3 weeks ago
**Job Summary:**
**Job Title:** Enterprise Support Services EngineerWe are seeking an experienced Enterprise Support Services Engineer to join our team at DigiFlight. As a key member of our support team, you will be responsible for providing technical support and resolving issues related to our IT systems.
**Key Responsibilities:**- Technical Support: Provide technical support and resolve issues related to our IT systems, including hardware, software, and network-related problems.
- Tier 2 Support: Escalate complex technical issues to Tier 3 support teams and collaborate with other engineers to resolve issues.
- Knowledge Sharing: Share knowledge and best practices with colleagues to improve overall team performance and efficiency.
- Linux Experience: Minimum 5 years' experience with Linux operating systems, preferably RHEL or CentOS.
- Security Knowledge: Strong understanding of security practices, including IAVA's, Cyborgbunny/Nessus/Tenable, LatteArt, STIG's, and RMF Process.
- Annual Salary: $100,000 - $125,000 per year, depending on experience.
- Benefits Package: Comprehensive health insurance, dental insurance, vision insurance, flexible spending account, paid time off (PTO), 11 paid holidays, tuition education assistance, professional development opportunities, 401(k) retirement plan, life insurance, and short- and long-term disability insurance.
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