Moscow Customer Experience Specialist

3 weeks ago


Moscow, Idaho, United States University of Idaho Full time

Join us at the University of Idaho's Vandal Store in Moscow, where we're seeking a skilled Customer Service Specialist to provide exceptional service and support to our students, faculty, and staff. As a key member of our customer experience team, you'll be responsible for resolving customer complaints, answering questions, and providing solutions to meet their needs.

In this role, you'll have the opportunity to develop your skills and knowledge in areas such as conflict resolution, communication, and problem-solving. You'll also be part of a dynamic team that is dedicated to delivering exceptional customer service in a fast-paced retail environment.

We offer a competitive salary range of $42,000 - $52,000 per year, depending on experience, as well as a comprehensive benefits package that includes medical, dental, and vision coverage, retirement savings options, and paid time off.

To succeed in this role, you'll need:

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment

We're proud to offer a supportive and inclusive work environment that values diversity, equity, and inclusion. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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