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We are seeking a skilled Cake Decorator and Sales Associate to join our Bakery team at Sam's Club. As a key member of our team, you will be responsible for creating visually appealing cakes and pastries, while also providing exceptional customer service to our members.
Key Responsibilities- Clean and maintain the Bakery area, including work surfaces, windows, mirrors, display cases, coolers, and equipment, in accordance with company policies and procedures.
- Maintain merchandise presentation by stocking merchandise, setting up, cleaning, and organizing product displays, removing damaged goods, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise.
- Ensure consistent quality and accuracy in decorative designs by preparing Bakery Department merchandise based on daily production needs, operating Bakery equipment, following recipe measurement instructions, utilizing specialized decorating skills to complete company-approved designs, and working with a variety of products to create decorative flowers and lettering on bakery items.
- Provide member service by acknowledging the member, identifying their needs, assisting with purchasing decisions, utilizing selling techniques to promote department sales, taking bakery orders in person or by phone, locating merchandise, managing production to ensure member orders are delivered on time, keeping sales area and backroom in stock, and resolving issues and concerns.
- Maintain the safety of the facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, following company steel standard guidelines, and correcting/reporting unsafe situations to management.
- Maintain the Sales Floor in the Bakery area in accordance with company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages.
As a member of our team, you will enjoy a range of benefits, including:
- Competitive pay
- Performance-based bonus awards
- Health benefits, including medical, vision, and dental coverage
- Financial benefits, including 401(k), stock purchase, and company-paid life insurance
- Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
- Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
To be considered for this role, you must:
- Be at least 18 years of age
- Have 6 months' experience in a fresh production area
- Be able to successfully complete all job required trainings and assessments within a prescribed time period
We prefer candidates with experience in cake decorating and a strong understanding of bakery operations.