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Customer Support Specialist FR/NL

2 months ago

Nederland, Colorado, United States Synergie Belgium NV Full time

Klantenservice Medewerker FR/NL

Synergie Belgium NV, een toonaangevende speler in de kartonnen verpakkingssector, is op zoek naar een Klantenservice Medewerker. In deze functie ben je essentieel voor het realiseren van optimale klanttevredenheid. Je werkt nauw samen met je accountmanager en klanten om hen te ontzorgen en zorgt voor een efficiënte communicatie en administratieve opvolging.

Hoofdtaken:

  • Communicatie met klanten
  • Opstellen, beheren en analyseren van offertes
  • Klantadministratie bijhouden
  • Inzicht in dossiers en opvolging van je klantenportefeuille
  • Beheer van (oude) voorraad
  • Afhandelen van klachten
  • Zorgen voor vervanging tijdens afwezigheid van collega's

Vereisten:

  • Minimaal Bachelor niveau
  • Ervaring in een commerciële rol
  • C2 niveau in het Frans, Nederlands en Engels
  • Bekendheid met MS-Excel, PowerPoint en Word

Competenties:

  • Accuraat en nauwkeurig werken
  • Commercieel inzicht en uitstekende communicatieve vaardigheden
  • Teamspeler
  • Proactief en oplossingsgericht

Als Klantenservice Medewerker bij Synergie Belgium NV is het van groot belang om zorgvuldig en klantgericht te werk te gaan, met aandacht voor detail en een proactieve houding. Door goede samenwerking en communicatie binnen het team streven we naar een hoogwaardige service voor onze klanten.