IT Service Delivery Professional

3 weeks ago


Stroudsburg, Pennsylvania, United States Avenu Insights & Analytics Full time
Job Description: IT Service Delivery Professional

Role Overview:

This role involves providing high-quality support services to end-users, ensuring seamless operation of their desktop equipment and applications.

Main Responsibilities:

  • Respond to service requests from end-users, addressing hardware, software, and network-related issues.
  • Collaborate with colleagues to resolve complex technical problems.
  • Document and track service requests using problem management tools.
  • Participate in knowledge sharing sessions to stay up-to-date with new technologies and best practices.

Skills and Qualifications:

  • Excellent communication and interpersonal skills.
  • Strong technical expertise in Windows operating systems and desktop applications.
  • Ability to work effectively in a team environment.

Compensation and Benefits:

We offer a salary range of $65,000 - $85,000 per annum, based on experience. Our benefits package includes health insurance, retirement plan, and paid time off.



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