English and Spanish Speaking Reception Team Member

5 days ago


High Point, North Carolina, United States Atlanta Family & Immigration Law Firm Full time

We are seeking an English and Spanish Speaking Reception Team Member to join our team at Atlanta Family & Immigration Law Firm. As a key member of our front office team, you will be responsible for providing exceptional customer service to clients and stakeholders while ensuring seamless day-to-day operations.

About the Role

This is an in-office position that requires excellent communication skills in both English and Spanish. You will be the first point of contact for visitors and phone calls, responding to inquiries, scheduling appointments, and directing them to the appropriate individual within the firm.

In this role, you will have the opportunity to work with a dynamic team of professionals who are passionate about delivering high-quality legal services to our clients. If you are a self-motivated and organized individual with a positive attitude, we encourage you to apply.

Responsibilities
  • Log and docket consultations to ensure no scheduling conflicts
  • Receive and screen visitors and telephone calls in both English and Spanish; respond to inquiries on a variety of matters
  • Schedule and arrange client meetings and other meetings as needed
  • Operate keyboard equipment to process information, records notices of hearings and upcoming court dates, correspondence, reports, and other data
  • Confirm appointments and screen potential clients prior to scheduling consultations
  • Proofread and correct prepared materials for correct grammar, spelling, punctuation, format, syntax, and content
  • Input, retrieve, update, and delete information using computerized databases
  • Compose routine letters
  • Determine the need for supplies
  • Operate standard office equipment such as calculators, copy machines, and facsimile machines
Requirements
  • Experience and knowledge of legal, secretarial, and front office practices are preferred
  • Respect for confidentiality and discretion
  • Attention to detail
  • Positive, upbeat attitude
  • Patience in dealing with difficult visitors
  • Dependability
  • Must speak Spanish
Compensation and Benefits

We offer a competitive salary range of $18 - $23 hourly, depending on experience. In addition to a comprehensive benefits package, including medical, dental, and vision coverage, you will also receive paid time off and holidays.



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