We are seeking a highly skilled and detail-oriented Financial Counselor to join our team at Ensemble Health Partners. As a Financial Counselor, you will play a critical role in ensuring the financial well-being of our patients and the success of our organization.

• Benefit Education and Validation: Provide face-to-face review of inpatient benefits, authorization, and collection of inpatient, observation, and outpatient liabilities.
• Patient Liability Assessment: Assess patient insurance and financial information to determine liability and collect estimated patient liability.
• Collection and Follow-up: Work with patients to collect payments, send letters detailing estimated liability and payment options, and make follow-up phone calls to patients unable to make payment.
• Registration and Pre-Registration: Complete pre-registration and registration tasks, including registration of patients at the time of service or prior to the date of service.
• Process Improvement: Monitor missed collection opportunities and make recommendations for process improvements.

• High School Diploma/GED: Required
• CRCR (Certified Revenue Cycle Representative): Required within 6 months of hire
• 1+ years of customer service experience: Preferred

We are a leading provider of technology-enabled revenue cycle management solutions for health systems. Our mission is to empower our people to challenge the status quo and make a meaningful difference in the lives of our patients and communities.

We offer a comprehensive benefits package, professional development opportunities, and a culture that values collaboration, growth, and innovation. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.