Overnight Security Specialist

2 weeks ago


Bloomington, United States ITR Group Full time
Job Title: Overnight Burglary Monitoring Specialist

Location: Bloomington, MN

Job Type: Full-time

Job Description:

Job Summary

We are seeking a highly skilled Overnight Burglary Monitoring Specialist to join our team at ITR Group. As a key member of our Overnight Monitoring team, you will work on-site at our Richfield, MN campus, supporting proactive CCTV monitoring and alarm response to secure retail and supply chain locations.

Key Responsibilities
  • Monitor CCTV and respond to alarms at secure sites after hours.
  • Analyze burglary trends, gather data, and provide recommendations to deter threats.
  • Report suspicious activity and incidents to partners, including law enforcement and leadership.
  • Maintain communication, prepare daily reports, and assist with ongoing incidents.
  • Support crisis response and escalate incidents as needed.
Requirements
  • 3+ years of Microsoft Office experience (Excel, PowerPoint, Word).
  • 1+ years of data analytics and reporting experience.
  • 2+ years of customer service experience.
  • Strong communication and collaboration skills.
  • Ability to work independently and adapt to changing business needs.
Preferred Skills
  • Knowledge of CCTV systems and alarm monitoring.
  • Advanced data analytics and visualization.
  • Experience in public safety or security roles.

Work Schedule: Midnight-8:30 AM; Sunday-Tuesday, Friday-Saturday.

On-site, overnight, weekends, and holidays.



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