Retail Operations Associate
1 month ago
At Dick's Sporting Goods, we believe in the transformative power of sports. Our team is dedicated to creating an exceptional shopping experience for our customers by fostering a culture of inclusivity, diversity, and excellence.
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Operations Associate. As a key member of our store team, you will play a critical role in ensuring that our customers receive the highest level of service and support.
Key Responsibilities:
- Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
- Process merchandise and product received at the store in accordance with established programs and procedures.
- Uphold company merchandising and presentation standards to create an engaging and welcoming store environment.
- Assist with the unloading of trucks, processing of freight, and execution of transfers, RTVS, claims, and freight processing.
- Fulfill the company-defined customer experience by completing all processes according to our service level standards.
- Adhere to established policies and procedures related to safety, loss prevention, and standard operating procedures.
- Create an inclusive store environment where everyone feels welcome, safe, and respected.
- Take an all-hands-on-deck approach to support the team across the store.
Requirements:
- Prior retail sales, operations, maintenance, or customer-focused experience preferred.
- Ability to stand, bend, stoop, reach, push, pull, and lift up to 35 lbs. items repetitively.
- Ability to work extended periods of time standing or walking.
- Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
- Ability to perform repetitive motions for short periods of time.
What We Offer:
We offer a competitive starting rate of pay, ranging from $16 to $23 per hour, depending on location, experience, and position offered. We also provide a generous suite of benefits, including health insurance, 401(k) matching, and paid time off. To learn more, visit our website.
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