Operations Support Specialist

2 days ago


Plattsburgh, New York, United States Behavioral Health Services North Full time

Behavioral Health Services North (BHSN) is a rapidly growing organization providing whole person care in the region. We are seeking an Operations Support Specialist to join our team.

Job Description

As an Operations Support Specialist at BHSN, you will assist in completing administrative, clerical, organizational, and customer-service related tasks with a focus on promoting efficiencies and maximizing billing compliance. Your work schedule will be Monday-Friday, 7:30am to 3:30pm or 8:00am to 4:00pm.

You will be responsible for managing and actively filling schedules of all staff on the Crisis Team, assisting with compliance tasks to ensure proper billing compliance within clinic charts, daily monitoring of Crisis Residence Billing, and assisting the Crisis Residence and Mobile Crisis Team in collaboration with community stakeholders and treatment teams.

Additionally, you will assist with Daily, Monthly, Quarterly, and Annual Reports for program, agency, community, and federal requirements. This role requires strong organization and communication skills, the ability to multi-task and be detail-oriented, familiarity with medical terminology, and healthcare and customer service experience.

The estimated salary for this position is $45,000-$60,000 per year, depending on experience.

Benefits
  • Generous benefits package, including personalized health coverage, paid time off, and holiday pay
  • Opportunities for growth and professional development within a rapidly growing organization
  • Access to leadership coaching and training opportunities


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