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Customer Service Representative

2 months ago

Blossvale, United States SNI Companies Full time
Job Summary

We are seeking a highly skilled and organized Customer Service Representative to join our team at SNI Companies. As an On-call Receptionist, you will be the first point of contact for our clients and visitors, providing exceptional customer service and support.

Key Responsibilities:
  • Phone and In-Person Support: Answer and route all incoming calls, create a welcoming environment for visitors, and provide professional and upbeat phone etiquette.
  • Task Prioritization: Demonstrate strong prioritization skills and a sense of urgency to manage multiple tasks and responsibilities.
  • Administrative Support: Provide administrative support, including experience with multi-phone lines, attention to detail, and the ability to follow standard procedures.
  • Technical Skills: Proficient in MS/Excel/Outlook and possess strong organization skills with a sense of urgency.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work effectively with clients, visitors, and colleagues.
Requirements:
  • Availability: Availability to work weekdays and weekends.
  • Education and Experience: High school diploma or equivalent required, with relevant experience in customer service or a related field.