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Restaurant Operations Manager

2 months ago

Cedar Park, Texas, United States Serranos Cocina Y Cantina Full time
About Serranos Cocina Y Cantina

We are a dynamic and growing restaurant company seeking a seasoned leader to join our team as a Restaurant General Manager. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Operations Management
    • Implement and maintain high standards of food quality, presentation, and service.
    • Ensure efficient inventory management, ordering, and storage procedures.
    • Monitor and control labor costs, maintaining optimal staffing levels.
  • Team Development
    • Recruit, train, and develop a talented team of servers, bartenders, and kitchen staff.
    • Foster a positive and inclusive work environment, promoting employee engagement and retention.
  • Financial Management
    • Manage restaurant P&L, ensuring profitability and cost control.
    • Develop and implement sales strategies to drive revenue growth.
  • Customer Experience
    • Ensure exceptional customer service, responding to feedback and concerns.
    • Monitor and improve customer satisfaction through regular feedback and surveys.
Requirements
  • 3+ years of experience as a General Manager in a high-volume, full-service restaurant.
  • Proven track record of sales growth, customer satisfaction, and team development.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.