Customer Experience Director

3 weeks ago


Bradenton, Florida, United States MOWERS INC BRADENTON Full time
Job Opportunity

We are currently seeking a highly skilled Customer Experience Director to lead our service department at Mowers Inc. Bradenton.

About Our Company

Mowers Inc. Bradenton has been a trusted name in the outdoor power equipment market for years, thanks to our commitment to customer satisfaction and quality service.

Key Job Responsibilities
  • Oversee daily operations of the service department, ensuring smooth workflow and exceptional customer experiences.
  • Ensure timely and high-quality equipment repairs and maintenance.
  • Foster strong relationships with customers through proactive communication and issue resolution.
  • Stay up-to-date on industry trends and best practices to drive continuous improvement.
Requirements and Qualifications
  • At least 3 years of experience in a similar role within the outdoor power equipment industry.
  • Proven leadership and communication skills, with a talent for motivating teams.
  • Exceptional problem-solving and analytical skills, with a focus on quality and efficiency.
  • In-depth knowledge of mechanical systems and equipment repair techniques.
  • A customer-centric approach, prioritizing excellent service and support.
Salary and Benefits

This position comes with a competitive salary of $100,000, based on experience, along with a comprehensive benefits package including health insurance, paid time off, and a performance-based bonus.



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