Customer Service Lead Specialist

1 week ago


Houma, Louisiana, United States Burlington Full time

New Store Opening in Your Area

Are you a leader with a passion for retail and customer service? We're looking for someone to join our team as a Customer Service Lead

Overview:

As a Part-Time Customer Service Lead, you'll be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service. You'll ensure a customer-first focus is top priority while friendliness, speed of checkout, and customer satisfaction remain key goals.

Key Responsibilities:

  • Model company core values and lead by example.
  • Drive improvement of friendliness, speed of checkout, and customer feedback surveys.
  • Maintain a neat and orderly front end area.
  • Coordinate meal and break periods and monitor schedule adherence.

Salary: $13-$15 per hour

Location: 1643 Martin Luther King Jr Blvd, Houma, LA 70360

Requirements: Must be able to work a flexible schedule, including early mornings, nights, weekends, and holidays as required. Physical requirements include lifting boxes weighing 40 lbs or more and standing for extended periods.



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