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Automotive Service Director

2 months ago

Carrollton, Texas, United States AAMCO Transmissions and Total Car Care Full time

**Job Summary**

AAMCO Transmissions and Total Car Care is seeking a highly skilled and experienced Automotive Service Manager to join our team. As an Automotive Service Manager, you will be responsible for driving business growth and delivering exceptional customer service.

**Key Responsibilities:**

  • Manage inbound leads and customer satisfaction ratings to drive business growth
  • Generate cold leads and close sales to meet business objectives
  • Meet, greet, and recommend services to customers to build relationships and drive sales
  • Manage technician workflow and the status of customer vehicles' repairs to ensure timely completion
  • Order parts and inventory to maintain optimal stock levels
  • Deliver a high level of customer service and quality control over all aspects of the center's business, operations, and work product

**What We Offer:**

  • Competitive compensation packages and incentive programs
  • Ongoing training and field support to ensure success
  • Daytime work hours with opportunities for growth and advancement

**Requirements:**

  • Minimum of 2-3 years of automotive experience with a proven track record of success
  • Complex sales experience and excellent one-time closing skills
  • Strong commitment to customer service and relationship building
  • Ability to communicate and use interpersonal skills at a sustained high level
  • Capable of multi-tasking and executing in a fast-paced environment
  • Honest, goal-oriented, and energetic team player with a valid driver's license