Patient Support Specialist

6 days ago


La Crosse, Wisconsin, United States Mayo Clinic Health System Full time

About Mayo Clinic Health System

Mayo Clinic Health System is a network of hospitals and clinics throughout the Midwest that provides high-quality healthcare services to our communities.

We are committed to delivering compassionate and personalized care to every patient, every time.

Job Overview

We are seeking a skilled and experienced Desk Operations Specialist to join our team at Mayo Clinic Health System. The successful candidate will be responsible for supporting the day-to-day operations of our clinic, including scheduling appointments, managing patient records, and providing administrative support to our healthcare providers.

The ideal candidate will possess excellent communication and organizational skills, with the ability to multitask and work effectively in a fast-paced environment.

Key Responsibilities

  • Schedule appointments and manage patient records
  • Provide administrative support to healthcare providers
  • Communicate with patients and respond to inquiries as needed
  • Perform related administrative duties, such as processing insurance claims and managing office supplies

Requirements

  • High school diploma or equivalent required; associate's degree preferred
  • One year of customer service experience required, preferably in a healthcare setting
  • Excellent communication and organizational skills
  • Ability to multitask and work effectively in a fast-paced environment

Benefits

As a Mayo Clinic Health System employee, you will enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as retirement savings options.



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