Boston MA Customer Support Representative

5 days ago


Boston, Massachusetts, United States Complete Staffing Solutions Full time
About the Role

This Customer Service Representative position at Complete Staffing Solutions offers a unique opportunity to join a dynamic team dedicated to providing exceptional customer experiences.

Compensation: $22-23/hour, reflecting your hard work and dedication.

Responsibilities

Your primary responsibilities will include:

  • Managing client orders from initial inquiry to completion, ensuring seamless and efficient service.
  • Resolving client requests and concerns in a prompt and professional manner.
  • Collaborating with internal teams to ensure accurate documentation and follow-through on tasks.
Qualifications

To excel in this role, you should possess:

  • An Associate's degree or equivalent experience in customer-facing roles.
  • Strong verbal and written communication skills, with a focus on active listening and problem-solving.
  • Proficiency in MS Office Suite and ability to quickly adapt to new software applications.
  • Attention to detail and organizational skills to effectively manage multiple tasks and priorities.
What We Offer

Complete Staffing Solutions values its employees' contributions and offers a comprehensive benefits package, including health insurance after 60 days of employment and meeting the average monthly work requirement of 30 hours per week. Our commitment to diversity and inclusion ensures a welcoming environment for everyone.



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