Patient Care Coordinator

3 days ago


Sarasota, Florida, United States PhysMed Sarasota Full time
Job Title: Patient Advocate – Auto Accident Care

Location: Sarasota
Job Type: Full-Time

Salary: 50k, Bonus available for high performance.

Position Overview:

PhysMed Sarasota is seeking a compassionate and knowledgeable Patient Advocate to assist auto accident patients in navigating their treatment and care journey.

The Patient Advocate will act as a liaison between patients, medical professionals, and legal teams, providing essential support throughout the complex process of recovery in the Florida auto accident landscape.

Key Responsibilities:
  • Patient Guidance: Serve as the primary point of contact for patients, guiding them through their treatment plans, answering questions, and providing clarity on their medical care.
  • Case Management: Assist patients in managing their care plans, including scheduling appointments, coordinating procedures, and ensuring all medical documentation is accurate and complete.
  • Insurance and Legal Navigation: Help patients understand the complexities of auto insurance claims and collaborate with personal injury attorneys, ensuring patients are informed about their case status and next steps.
  • Advocacy: Ensure patients are receiving proper care and services, advocating on their behalf when needed to ensure their needs are met.
  • Education: Educate patients about their rights under Florida law concerning personal injury protection (PIP) benefits, medical care options, and the process of recovery.
  • Collaboration: Work closely with the clinical team, legal professionals, and insurance adjusters to ensure seamless communication and coordination of care.
  • Record Keeping: Maintain detailed records of patient interactions, care plans, and relevant communications.
Recommended Qualifications:
  • Strong customer service skills.
  • Experience in a healthcare setting, case management, or patient advocacy (experience in personal injury or auto accident-related care is a plus).
  • Knowledge of Florida auto accident and personal injury laws is desirable.
  • Strong interpersonal and communication skills, with the ability to handle sensitive and complex situations.
  • Experience working with insurance companies and legal professionals is a plus.
  • Proficiency in using patient management software is a plus.
  • High attention to detail and excellent organizational skills.
  • Ability to work independently and as part of a team in a fast-paced environment.


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