Ticket Sales Associate

1 month ago


Philadelphia, Pennsylvania, United States Oak View Group Full time
Job Title: Ticket Seller

Job Summary:

The Ticket Seller is a part-time position responsible for selling tickets to the general public and providing general information to patrons. This role requires flexibility to work variable hours during events, evenings, weekends, and some weekdays.

Responsibilities:

  • Sell tickets to the general public
  • Assist patrons at the Box Office Will-Call window and resolve issues
  • Create a positive experience for guests through a safe, clean, and friendly environment
  • Answer questions regarding events, tickets, and schedules
  • Reconcile money received
  • Balance monies at end of shift with supervisor
  • Assist with restocking Box Office supplies
  • Follow operational policies and procedures for Box Office operations
  • Perform other duties as assigned by supervisors

Requirements:

  • Demonstrated customer service skills with conflict resolution ability
  • Effective communication skills, both written and oral
  • Computer literacy and experience with Office equipment
  • Reliable transportation to and from work
  • High school diploma or general education degree
  • Ability to work non-standard hours with variable schedule
  • Physical ability to stand for extended periods, lift up to 25 pounds, and perform other physical demands

Preferred Qualifications:

  • 1-2 years prior experience in cash handling and strong math aptitude


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