Professional Case Manager
3 days ago
Company Overview
The Richard Harris Law Firm is a reputable law firm dedicated to providing exceptional service to our clients. We are seeking a highly skilled and detail-oriented Case Manager to join our team.
Job Description
The successful candidate will be responsible for managing all pre-litigation claims files from date assigned through resolution or transfer to litigation. This includes ensuring the client's overall experience with our firm is excellent by properly handling each case according to attorney instruction and firm procedures.
Responsibilities:
- Maintain a professional and courteous demeanor when interacting with employees and clients.
- Multi-task and handle tasks quickly and tactfully with all staff levels and the public.
- Communicate clearly with clients and coordinate medical treatment and diagnostics as instructed by the attorney.
- Make meaningful, forward-moving updates to the client portal at least every 30 days.
- Understand auto insurance policies and coverages, and confirm all applicable coverages.
- Accurately record all necessary information in Needles.
- Order medical records and invoices as needed and record each in Needles.
- Complete a comprehensive medical records summary.
- Draft demands.
- Perform other duties as assigned.
Qualifications and Skills
To be successful in this role, you will need:
- A High School diploma or equivalent.
- At least 2 years of experience in Personal Injury Case Management.
- Excellent communication skills, both written and verbal.
- A keen eye for detail.
- Exceptional customer service skills.
- The ability to work effectively independently and as part of a team.
Estimated Salary Range:
$45,000 - $60,000 per year, depending on experience.
Benefits
We offer a competitive salary and benefits package, including health insurance, paid time off, and opportunities for professional growth and development.
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