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Operations Manager

2 months ago

Rehoboth Beach, Delaware, United States Michaels Stores Full time
Job Summary

We are seeking a highly skilled Operations Manager to lead our store team in delivering exceptional customer service and driving sales growth. As a key member of our leadership team, you will be responsible for managing store operations, visual merchandising, and inventory management processes to ensure a seamless shopping experience for our customers.

Key Responsibilities
  • Lead and manage store operations, including scheduling, inventory management, and visual merchandising
  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Manage and train a team of sales associates to deliver exceptional customer service
  • Collaborate with the store manager to achieve business objectives and implement company programs
  • Ensure compliance with company policies and procedures, including safety and security protocols
  • Manage and execute shrink and safety programs to minimize losses and ensure a safe working environment
Requirements
  • 3+ years of retail management experience, preferably in a leadership role
  • Proven track record of driving sales growth and improving customer satisfaction
  • Excellent leadership and communication skills, with the ability to motivate and train a team
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer

As a member of our team, you will have the opportunity to work in a dynamic and creative environment, with a focus on customer satisfaction and sales growth. We offer competitive compensation and benefits, as well as opportunities for professional development and career advancement.