Brand Ambassador
4 weeks ago
We are seeking a highly motivated Sales Associate to join our team at Carters. As a Sales Associate, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.
Estimated Salary
$52,000 - $70,000 per year based on experience and location.
Responsibilities
Key responsibilities include:
- Welcoming customers with a warm greeting and providing assistance with product styles, features, and benefits.
- Confidently and proactively resolving issues for customers and balancing multiple customers in a busy retail environment.
- Meeting customer needs by assisting with omnichannel transactions as needed to ensure a seamless shopping experience.
- Executing and expediting point of sale/register transactions efficiently.
- Completing floor replenishment and shipment tasks as needed.
- Articulating current promotional events and the brand loyalty program to customers.
- Minimizing store loss by providing exceptional customer service and maintaining a safe, clean store environment.
Requirements
To succeed in this role, you will need:
- A positive and solutions-oriented mindset.
- Demonstrated customer service and engagement skills.
- Effective and professional verbal and written communication skills.
- The ability to manage multiple tasks simultaneously.
Benefits
Carters offers a comprehensive package of benefits to support your growth and well-being, including:
- Schedules that fit your life, allowing for flexibility and work-life balance.
- Benefits and perks such as part-time health benefits, mental health benefits, and a 30% discount on our brands.
- The opportunity to learn and build skills through our professional and personal development programs.
- Development programs to help you grow in your current role and beyond.
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