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DevOps Engineer

2 months ago

Dearborn, Michigan, United States Ford Motor Company Full time
About the Role

We are seeking a highly skilled Site Reliability Engineer to join our team at Ford Motor Company. As a key member of our organization, you will play a critical role in developing and maintaining our Internal Developer Platform (IDP), which includes CI/CD pipelines, managed infrastructure, observability, and a developer portal.

Key Responsibilities
  • Ensure the stability and scalability of the Bedrock Internal Developer Platform, which hosts cloud applications that power our customer's connected vehicle experiences.
  • Facilitate the enablement of our product teams developing and supporting these cloud applications.
  • Develop, improve, and operate the deployment and orchestration of a complex distributed system.
  • Improve reliability, quality, and time-to-market of our suite of software solutions.
  • Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve.
  • Provide primary operational and engineering support for multiple large, distributed software applications.
  • Identify and reduce or eliminate toil via automation to maximize the time spent on engineering and innovation.
  • Collaborate with development teams to design, build, and operate scalable and resilient software systems.
  • Automate build, deployment, monitoring, and incident response processes.
  • Perform root cause analysis of production incidents and implement preventive measures.
  • Conduct performance analysis and optimization of the system.
  • Ensure compliance with security and regulatory standards.
  • Implement and maintain disaster recovery processes.
  • Provide technical guidance and mentorship to other team members.
  • Participate in an on-call rotation for incident response and support.
Requirements
  • Bachelor's degree in Computer Science, Computer Software, or other related or foreign equivalency degree or combination of education and experience.
  • 5 years of experience in software engineering, preferably in Java, Golang, or Kotlin.
  • 2 years of experience with cloud-based infrastructure, preferably GCP.
  • 2 years of experience with Kubernetes.
  • 4 years of experience with observability and monitoring tools such as Dynatrace, New Relic, ELK, Splunk, Prometheus, DataDog, or similar.
Preferred Qualifications
  • Master's degree in Computer Science, Computer Software, or other related or foreign equivalency degree.
  • Understanding of gRPC & RESTful APIs, and microservices platform.
  • Strong experience with product & development teams to establish error budgets by identifying the right SLOs (Service level objective), SLIs (Service level indicators), KPIs (Key performance indicators), and effectively drive the use of the budget to ensure maximum domain availability/uptime.
  • Regularly review key site technical metrics such as transactions errors, logging, response times, caching strategies, conversion/bounce rates, capacity & resource utilization.
  • Proactively identify stability risks & work with engineering leadership to establish appropriate mitigation plans.
  • Maintain knowledge repository that includes Standard operating procedure, Release checklists, Runbooks for incident recovery.
  • Experience in solving complex architecture/design & business problems, work to simplify, optimize, remove bottlenecks, etc.
  • Architect, design & develop automation to reduce toil, improve recoverability, availability, latency & scalability of supported applications with understanding of MTTD (Mean Time to Detection) & MTTR (Mean Time to Resolution).
About Ford Motor Company

We are an established global company that offers a work-life balance that works for you. Our benefits include:

  • Immediate medical, dental, vision, and prescription drug coverage.
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care, and more.
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more.
  • Vehicle discount program for employees and family members and management leases.
  • Tuition assistance.
  • Established and active employee resource groups.
  • Paid time off for individual and team community service.
  • A generous schedule of paid holidays, including the week between Christmas and New Year's Day.
  • Paid time off and the option to purchase additional vacation time.
Equal Opportunity Employer

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, or protected veteran status.