Customer Experience Leader
3 weeks ago
Middlebury Natural Foods Co-op seeks an experienced Front End Manager to lead a dynamic team, drive sales growth, and deliver exceptional customer experiences. As a key member of our management team, you will contribute to strategic planning, optimize operations, and enhance the overall customer experience.
Key Responsibilities- Lead a high-performing Front End team, fostering collaboration, engagement, and motivation.
- Develop and implement strategies to drive sales growth, optimize operations, and improve customer satisfaction.
- Collaborate with cross-functional teams to achieve business objectives, improve process efficiency, and enhance the overall customer experience.
- Contribute to strategic planning, aligning solutions with our Co-op's mission and goals.
- Monitor and analyze key performance indicators, identifying areas for improvement and implementing data-driven solutions.
- Demonstrated leadership experience in managing and inspiring teams.
- Strong customer service expertise, with ability to address issues effectively and professionally.
- Proficiency in point-of-sale systems (ECRS preferred) and best practices in cash handling.
- Advanced skills in Microsoft Office and Google Suite.
- Solid understanding of natural foods or passion to learn more about them.
- Exceptional problem-solving, organizational, and multitasking abilities.
- Competitive pay and supportive company culture.
- Comprehensive benefits package, including group health insurance, optional vision and dental coverage, 20% store discount, profit-sharing bonuses, 3+ weeks PTO, and more.
- Opportunities to learn something new every day in a growing, community-focused workplace.
Starting salary: $60,000 - $70,000 depending on experience. A $1,000 hiring bonus available after 90 days of employment.
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Customer Experience Specialist
3 weeks ago
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Event Leader
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Case Management Leader
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Restaurant Operations Leader
2 weeks ago
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Restaurant Operations Leader
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In-Store Experience Ambassador
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Team Leader for Dunkin' Stores
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Customer Service Representative
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Auto Parts Inventory Manager
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Cafe Team Lead
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Vermont Telemetry Registered Nurse
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Retail Leadership Position Dunkin'
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