General Assistant Manager

3 days ago


Arlington Heights, Illinois, United States E.M.A. Hospitality Full time

E.M.A. Hospitality is seeking a highly motivated and detail-oriented General Assistant Manager to assist the General Manager in overseeing all aspects of hotel operations. The ideal candidate will have strong leadership skills, operational expertise, and a commitment to delivering exceptional guest experiences.

Key Responsibilities:
  • Operational Leadership: Assist the General Manager in the overall management of hotel operations, including front desk, housekeeping, maintenance, and food and beverage.
  • Guest Satisfaction: Maintain a high level of guest satisfaction by ensuring quality service and prompt resolution of guest complaints.
  • Financial Management: Assist in the development and management of the hotel's budget, revenue forecasting, and expense control.
  • Safety and Compliance: Ensure compliance with all local, state, and federal regulations, including health and safety standards.

The estimated salary for this role is $75,000 - $100,000 per year, depending on experience.

Requirements:
Qualifications:
 • Bachelor's degree in Hospitality Management, Business Administration, or a related field;
 • Minimum of 3-5 years of experience in hotel management or a similar role in the hospitality industry;
 • Strong leadership and communication skills;
 • Excellent organizational and problem-solving abilities;
 • Proficiency in hotel management software and MS Office Suite.
Benefits:
 • Competitive salary and performance-based bonuses;
 • Comprehensive health, dental, and vision insurance;
 • Retirement plan;
 • Paid time off as per the hotel's policy outlined in the employee handbook;
 • Professional development and career growth opportunities.



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