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Customer Service Representative
2 months ago
Parks Motor Sales Inc is seeking a highly skilled and bilingual Sales Support Specialist to join our team. As a Sales Support Specialist, you will be responsible for providing exceptional customer service and support to our Spanish-speaking customers.
Key Responsibilities:
- Provide top-notch customer service to Spanish-speaking customers
- Assist customers with sales and service inquiries
- Work closely with the Spanish-speaking supervisor to ensure seamless communication and customer satisfaction
- Maintain accurate and organized paperwork
- Utilize Google Sheets, Google Docs, Docusign, and Canva to support sales and service efforts
- Follow instructions to collect customer payments
- Stay up-to-date with company policies and procedures
- Participate in ongoing training and development to improve sales and customer service skills
Requirements:
- Fluency in English and Spanish
- Ability to work Saturdays and most holidays
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Basic knowledge of Google Sheets, Google Docs, Docusign, and Canva
- Starting salary: $16 per hour