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Retail Shift Leader

2 months ago

Cullman, Alabama, United States Loves Travel Stops & Country Store Full time
About the Role

As a Retail Shift Leader at Loves Travel Stops & Country Store, you will play a critical role in promoting sales growth and delivering world-class customer service. You will be responsible for leading a team of retail associates and ensuring that they are well-trained and equipped to provide exceptional service to our customers.

Key Responsibilities
  • Lead a team of retail associates to achieve sales growth and customer satisfaction goals
  • Provide training and coaching to retail associates to ensure they have the skills and knowledge needed to provide excellent customer service
  • Monitor and analyze sales data to identify opportunities for growth and implement strategies to achieve sales goals
  • Ensure that the retail store is clean, well-maintained, and meets company standards
  • Develop and implement plans to improve customer satisfaction and loyalty
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 1 year of retail leadership experience; experience in the convenience store or travel stop industry a plus
  • Excellent communication and leadership skills
  • Ability to work a variety of shifts, including nights, weekends, and holidays
  • Ability to lift up to 50 pounds and stand for long periods of time
What We Offer
  • Competitive pay and benefits package
  • Opportunities for career advancement and professional growth
  • Flexible scheduling and work-life balance
  • Discounts on fuel, food, and merchandise
  • A fun and dynamic work environment