Insurance Policy Advocate

1 week ago


Columbus, Indiana, United States State Farm Insurance Full time

About State Farm Insurance


State Farm Insurance is a leading provider of insurance services.


Job Overview


We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. This role involves interacting with customers, resolving their queries, and providing information on our insurance products and services.


Key Responsibilities:


  • Assist customers with inquiries, complaints, and policy changes.
  • Provide accurate and timely information regarding insurance products and services.
  • Process policy applications, renewals, and cancellations.
  • Handle billing and payment inquiries.
  • Resolve customer issues and complaints in a professional and efficient manner.
  • Collaborate with team members to ensure customer satisfaction.
  • Maintain accurate customer records and update information as needed.
  • Follow company policies and procedures to ensure compliance with insurance regulations.
  • Stay updated on industry trends and changes in insurance policies.
  • Continuously improve knowledge and skills through training and development opportunities.

Benefits and Compensation:


This role offers an estimated salary range of $45,000 - $65,000 per annum, depending on location and experience. Our comprehensive benefits package includes medical, dental, and vision coverage, retirement savings options, paid time off, and ongoing training and development opportunities.


Why Choose State Farm Insurance?


At State Farm Insurance, we value our employees and provide a supportive work environment that promotes growth and success. We offer a wide range of career advancement opportunities and encourage continuous learning and skill development.


Please note:


The salary estimate provided is based on national averages and may vary depending on location and individual qualifications.



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