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Assistant General Manager

2 months ago

Overland Park Kansas, United States Extended Stay 87th St. Full time
Job Summary:

As the Assistant General Manager at Extended Stay 87th St., you will play a crucial role in ensuring the efficient operation of the hotel and providing exceptional guest experiences. In the absence of the General Manager, you will supervise and support various departments, including Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping.

Key Responsibilities:
  • Supervise and Support Hotel Departments: Ensure the smooth operation of the hotel by supervising and supporting various departments, including Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping.
  • Assist with Revenue Generation Programs: Assist the General Manager in implementing revenue generation programs and participate in sales efforts by meeting with on-site contacts, greeting important clients, and participating in sales calls with the Sales Team.
  • Develop and Train Hotel Staff: Assist the General Manager in developing and training managerial and hourly employees through the implementation of Corporate-approved training programs.
  • Ensure Guest Satisfaction: Create an environment where employees make empowered decisions to ensure guest satisfaction and follow up on empowerment successes and opportunities with the appropriate Department Head.
  • Maintain Hotel Operations: Ensure that all scheduled meetings take place on the property, maintain procedures for handling the hotel safe, and initiate a monthly safe audit.
Requirements:
  • Experience: At least 5 years of progressive experience in a Rooms or F&B department in a hotel, or a 4-year college degree and at least 2-3 years of experience in a Rooms or F&B department at a hotel, or a 2-year college degree and at least 3-4 years of experience in a Rooms or F&B department at a hotel.
  • Previous Supervisory Experience: Previous supervisory experience is required.
  • Technical Skills: Must be proficient in Windows Operating Systems and able to evaluate and select among alternative courses of action quickly and accurately.
Benefits:
  • Competitive Salary: A competitive salary package that includes a comprehensive benefits program.
  • Medical, Dental, and Vision Coverage: Medical, dental, and vision coverage for you and your family.
  • Short-Term and Long-Term Disability Income: Short-term and long-term disability income to ensure your financial security.
  • Term Life and AD&D Insurance: Term life and AD&D insurance to provide peace of mind.
  • Paid Time Off: Paid time off to relax and recharge.
  • Employee Assistance Program: An employee assistance program to support your well-being.
  • 401k Retirement Plan: A 401k retirement plan to help you save for the future.