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Experienced Turf Equipment Technician
2 months ago
The role involves executing comprehensive diagnostics, service repairs, and maintenance tasks on both customer-owned and dealer-owned turf machinery, along with other assignments as directed by the Supervisor.
Key Responsibilities:- Conducts in-depth diagnostics and repairs on both consumer and commercial turf machinery, including Ag Management Solutions (AMS) products.
- Engages in service training programs essential for skill enhancement and knowledge acquisition.
- Stays updated on the latest John Deere and competitor products.
- Ensures the upkeep of vehicles, inventory, tools, and equipment.
- Maintains a tidy work environment and executes tasks in an organized manner.
- Adheres to all safety protocols and regulations while performing job duties.
- Completes necessary reports, forms, and tasks associated with job responsibilities, including researching and ordering required parts.
- Records all time and materials utilized in executing assigned tasks according to dealership procedures and business systems.
- Communicates effectively and professionally with manufacturers as required.
- Aims for a recovery efficiency of 90% or higher.
- May perform diagnostics and repairs in field settings.
- May assist with delivery services as needed.
- May facilitate or support customer training sessions.
- This job description is not exhaustive; the employee may also undertake other reasonable business-related tasks as assigned by the immediate supervisor or other leadership as necessary. The company reserves the right to modify job duties and responsibilities as required.
- Minimum of 5 years of professional experience in service repairs.
- Capability to perform advanced repairs and maintenance using specialized tools and equipment in accordance with Technical Manual guidelines.
- Thorough understanding of mechanical, electrical, and hydraulic systems utilized in turf equipment repair.
- Exceptional skills in operating vehicles and equipment for diagnostic purposes.
- Strong oral and written communication abilities.
- Proficient in using Service Advisor and basic computer applications.
- Ability to lift a minimum of 75 lbs. repeatedly.
- High School Diploma or equivalent experience is required.
- Willingness to work extended hours and weekends as workload necessitates.
- Possession of necessary tools to perform job duties (specialty tools are provided by the dealership).
- Valid insurable driver's license is required.